Insurance Companies Employ "Deny, Delay, Defend" Strategy Toward Automobile Collision Victims:

CNN recently conducted an 18 month investigation into the insurance claims practices of America's largest insurers. Not surprisingly, it found what trial lawyers have known for years, the insurance companies put their own profits over the rights of the injured people.  CNN says that "profit ... is the reason companies decided to play hardball in small accidents." Watch the video:

A former Allstate and State Farm employee says that the insurance companies' strategy relies on the three D's — denying a claim, delaying settlement of the claim, and defending against the claim in court.  This person says, "The profits are good, and as long as the community, the public allows this to occur, the insurance companies will get richer and people ... will not get a fair and reasonable settlement."

You can read the article "Auto insurers play hardball in minor-crash claims" by Drew Griffin and Kathleen Johnston by clicking here.